The Flip Side of Customer Service Hell

Since my post on Customer Service Hell, I have been reminded that there is a flip side to my rant. In fact, more than one flip side. (Maybe the customer service model is a hexagon.) One of those sides is the same problem viewed from the perspective of the provider of the service, i.e. the clerk or salesperson in a retail store. You can get your laughs here. Then, of course, when you are working in the professional services industry, the customers are called "clients" and merit their own website.

(Another flip side is truly wonderful customer service. I'll post about that next.)